Privacy Policy
Your privacy is very important to us. At Snopro Japan we have a few fundamental principles that we follow:
- We don't ask you for personal information unless we truly need it.
- We don't share your personal information with anyone without your permission.
- We don't store personal information on our servers unless required for the on-going operation of our site or the progression of your booking request.
It is Snopro Japan's policy to respect your privacy regarding any information we may collect while operating our website.
Website Visitors
Like most website operators, Snopro Japan collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Snopro Japan's purpose in collecting non-personally identifying information is to better understand how our visitors use the website. From time to time, Snopro Japan may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of the website.
Snopro Japan also collects potentially personally-identifying information like Internet Protocol (IP) addresses for users submitting enquiries or interacting with our booking systems. Snopro Japan only discloses this information under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to Snopro Japan's website choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that Snopro Japan gathers depends on the nature of the interaction. For example, we ask visitors who make booking enquiries to provide their name, email address, and contact details. Those who wish to receive Snopro Japan updates via email, we collect their emails.
In each case, Snopro Japan collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor's interaction with us. Snopro Japan does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
Snopro Japan may collect statistics about the behaviour of visitors to our website. For instance, Snopro Japan may monitor the most popular pages on the site. Snopro Japan may display this information publicly or provide it to others. However, Snopro Japan does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Snopro Japan discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Snopro Japan's behalf or to provide services available at our website, and (ii) that have agreed not to disclose it to others.
Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Snopro Japan's website, you consent to the transfer of such information to them.
Snopro Japan will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Snopro Japan discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Snopro Japan believes in good faith that disclosure is reasonably necessary to protect the property or rights of Snopro Japan, third parties or the public at large.
If you are a registered user of the Snopro Japan website and have supplied your email address, Snopro Japan may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Snopro Japan and our services. We expect to keep this type of email to a minimum.
If you send us a request (for example via email or via one of our contact forms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.
Snopro Japan takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Data Sharing with Affiliated Companies
As part of our commitment to providing you with exceptional ski services, Snopro Japan may share your data with our affiliated companies within the Snopro group, including Snopro New Zealand. This data sharing will only occur where necessary to facilitate and progress your booking enquiry or to provide you with the services you have requested.
We want to assure you that your privacy is of utmost importance to us, and any sharing of information will be conducted in accordance with this privacy policy and applicable data protection laws.
Cookies
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Snopro Japan uses cookies to help identify and track visitors, their usage of our website, and their website access preferences.
Snopro Japan visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features may not function properly without the aid of cookies.
Third-Party Services and Tracking
We use services from third-party providers to optimise our website and improve your experience. Below is an overview of these services.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help analyse how users interact with the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
We use Google Analytics with the "_anonymizeIP()" function, which means IP addresses are shortened and anonymised before transmission to prevent direct identification of individuals.
Google uses this information to evaluate your use of the website and compile reports on website activity. Your IP address will not be associated with any other data held by Google.
Your choices: You may refuse cookies by adjusting your browser settings. You can also opt out of Google Analytics by downloading the browser plugin at: http://tools.google.com/dlpage/gaoptout?hl=en
Google Remarketing
Our website uses Google's remarketing technology, which enables targeted advertising to users who have previously visited our site. This advertising is displayed across the Google partner network using cookies, and IP addresses are truncated before transfer.
Your choices: You can deactivate targeted advertising through Google's ad settings at https://www.google.com/settings/ads/ or via the Network Advertising Initiative at http://www.networkadvertising.org/choices/
For more information, please review Google's privacy policy: https://www.google.com/intl/en/policies/privacy/
Hotjar
We use Hotjar to understand how users interact with our website—for example, which pages receive attention and general user behaviour patterns. Hotjar uses cookies to collect data including device information (anonymised IP address, screen size, device type), browser information, geographic location (country only), and preferred language settings.
This information is stored in pseudonymised user profiles. Neither Hotjar nor we use this information to identify individual users.
For more details, see Hotjar's privacy policy: https://www.hotjar.com/legal/policies/privacy/
Sentry
We use Sentry to monitor and improve website stability and performance. Sentry automatically collects error reports and performance data to help us diagnose and fix issues. Information collected may include details about errors, browser and operating system information, and the page you were viewing when an issue occurred. IP addresses are configured to be anonymised.
For more information, see Sentry's privacy policy: https://sentry.io/privacy/
Privacy Policy Changes
Although most changes are likely to be minor, Snopro Japan may change its Privacy Policy from time to time, and at Snopro Japan's sole discretion. Snopro Japan encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Snopro Japan [email protected] +81 807 337 4864
Last updated: 22/12/2025